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Phone Tools
is an exciting free feature available to Cox Digital
Telephone and customers who also subscribe to Cox High Speed
Internet.
Cox Digital Telephone offers you greater
convenience, reliability and savings - and now with Phone Tools,
greater control of your service. With Phone Tools you can quickly
view and change features easily, like:
- Play and save voice mail messages*
- Send notification of new voice mail messages to any email
address you like
- Manage settings like Voice Mail, Call
Waiting
and Call Forwarding
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Call History: Call History provides an online view
of recent phone call activity from three different tabs – All
Calls, Incoming Calls and Outgoing Call. Each view, which can be
printed and saved, includes details such as:
Date and time the call occurred
Telephone number dialed during an outgoing call
Benefit: Customers no longer need to wait for receipt of
their printed digital telephone invoice to view calling
details or patterns, and/or to identify unusual calling activity
(abuse and fraud) on the account.
You can find Phone Tools in the left-hand menu
of cox.net. Use your primary email
address and password to access Phone Tools.
*Requires voice mail as
a feature of your telephone service
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Phone Tools is an
easy-to-use interface to your Digital Telephone Service.
Quickly get to your voice
mail in the Message Center and view the summary of your account
services and features as soon as you login. |
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Now voicemail works like
email. The message center turns voicemail management into the
same interface that you use to manage your email. You have new
control over your messages and can access them while your online,
just in case someone else is on the phone while you're waiting for a
call. |
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Thanks again for choosing Cox Digital
Telephone. If you want to know more about your services, our
Customer
Support website offers a wealth of information. Our Cox.com
website provides product information and lets you order or
upgrade services quickly and conveniently. And if you want to talk
to someone about your account,
call
us! We have an interactive voice system and
people ready to take care of your service needs. |