Get an extra burst of speed when you need it most. PowerBoost is a new technology that allows you to temporarily experience download speeds that are significantly faster than our already blistering fast high-speed Internet speeds.

• PowerBoost recognizes when you're handling big files
• Automatically kicks in when there is extra bandwidth to handle video, photos and music faster
• Temporarily boosts your download speed
• When extra bandwidth is available on Cox’s local hybrid-fiber network, you will experience a faster download.  Speeds will be boosted up to 29% faster for Preferred customers, and up to 33% faster for Premier customers. 
• You can't get PowerBoost on DSL or Dial-up
• Technology uses your cable modem to give you a burst of speed
• ...and the best part, it's FREE!
• Available to Preferred and Premier package service. There's nothing to do. It's automatically available at no charge.

Frequently Asked Questions

How much does PowerBoost cost?
PowerBoost is free!  When PowerBoost is available, it is automatically activated at no additional charge for all Premier and Preferred customers. 

Will PowerBoost make every large download twice as fast?
When extra bandwidth is available on Cox’s local hybrid-fiber network, a customer will experience a faster download.  Speeds will be boosted up to 29% faster for Preferred customers, and up to 25% faster for Premier customers. 

Will Power Boost be available to Value customers?
No.  Our Value customers typically use their Internet connection for basic web surfing; not to download large files such as music, videos and games.  When a Value customer upgrades to Preferred or Premier service, he or she will automatically receive PowerBoosts at no additional charge.

How many PowerBoosts can a customer get in a day, week or month?
Customers are not limited to a certain number of PowerBoosts.  PowerBoosts will be granted as often as the customer downloads a large file and there is extra network capacity available. 

How long does each PowerBoost last?
Each PowerBoost lasts for a few seconds.  Basically, a PowerBoost will jumpstart a large file download and automatically reduce the overall download time by up to 29%.

How will customers know that they have experienced a PowerBoost?
Customers will be notified via emails and bill message when PowerBoost is launched in their market.  There are no on-screen indicators when a PowerBoost is taking place.  But customers should notice a shorter download time when downloading a large file, such as software, games, music, and photos.  

Is PowerBoost available to multiple computers within the house (via home networking)? 
Yes, PowerBoost is available to up to four computers networked in the home. 

Are all cable modems capable of receiving PowerBoosts?
DOCSIS cable modems 1.1 and higher are capable of receiving PowerBoosts, regardless of cable modem type.

Your computer and equipment can influence PowerBoost performance.  Cox recommends the following equipment guidelinesto achieve optimal performance:

• Cox compatible modems - (see modem list)
• Hard-wired connections preferred
• 100  BaseT Ethernet cards
• Operating systems: Windows 2000 and XP, Vista preferred.
  Go to Recommended Requirements page.